FAQs
Welcome to our FAQ section!
We have tried to answer the most frequently asked questions.
What payment methods are available to me?
With us you can conveniently pay with Apple Pay, Google Pay, Klarna, Mastercard, Visa, PayPal or Sofortüberweisung.
How much are the shipping costs?
We cover the shipping costs for all orders within Germany – you will receive your products free of shipping costs.
How long will it take for my order to arrive?
In-stock items usually reach you within 2 to 4 business days. If the item is not in stock, the delivery time will be extended accordingly, as we produce your items just-in-time to conserve resources.
Can I return my order if I am not satisfied?
Of course – if you are not satisfied with your order, you can return it to us within the statutory period.